Revenue Canada's call centres giving bad tax advice: report

[rwana]

http://i.cbc.ca/1.2786549.1412343040!/fileImage/httpImage/image.jpg_gen/derivatives/16x9_460/phone-stock-image-landline.jpg An internal report from the Canada Revenue Agency says call-centre workers are too frequently giving the wrong answer to businesses who call in asking tax questions. The finding that as many as one in four responses are wrong vindicates previous complaints by the Canadian Federation of Independent Business.


more .... (http://www.cbc.ca/news/politics/revenue-canada-s-call-centres-giving-bad-tax-advice-report-1.2946998?cmp=rss)