BECKHAM
22-09-2015, 06:55 AM
Not getting a good enough apology when things go wrong is the most common complaint NHS patients escalate, figures show.
for more ... (http://www.bbc.co.uk/news/health-34312126#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa)
for more ... (http://www.bbc.co.uk/news/health-34312126#sa-ns_mchannel=rss&ns_source=PublicRSS20-sa)